Accessibility Statement

This Accessibility Statement applies to: https://insomniacookies.com/ https://insomniacookies.com/ (mobile)



We Value Digital Inclusion

In our effort to provide a fully accessible and optimized user experience for all site visitors, Insomnia Cookies, LLC has taken careful measure to ensure an excellent user experience, regardless of the assistive technology being used to access this site or the specific abilities of those individuals seeking access to this site.

The Insomnia Cookies, LLC website and mobile platforms (“Website”) are monitored and tested regularly by internal resources and by AudioEye, a third-party provider of Web Accessibility testing and monitoring. As issues of accessibility are identified, results of automated and manual testing are managed through the AudioEye® Digital Accessibility Platform. As new solutions are discovered to improve the user experience, remediation is tracked through the AudioEye system and fixes are implemented to improve the Website user experience.


AudioEye Accessibility Certification

The AudioEye Certification seal represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and manual testing with the goal of conforming with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA Success Criteria.

AudioEye certifies that the https://insomniacookies.com/ Website is in the process of being enhanced to conform with WCAG 2.0 Level AA Success Criteria to the greatest extent possible.

AudioEye and Insomnia Cookies, LLC continue to collaborate in an ongoing effort to maintain conformance and provide an accessible user experience for all users.


Last updated June 20, 2018


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This Website is regularly tested using a variety of assistive technologies.
We recommend using the following web browser / screen reader combinations for an optimized experience:

For Windows users: JAWS and Internet Explorer or NVDA and Firefox
For Mac users: VoiceOver and Safari or VoiceOver and Chrome
For mobile users: VoiceOver for the iPhone and TalkBack for Android devices


Improving the User Experience for Users of Assistive Technologies


Web Accessibility Guidelines

Insomnia Cookies, LLC has leveraged the Web Content Accessibility Guidelines (WCAG) 2.0 as reference to ensure the web content made available from this site is more accessible for individuals with disabilities and user friendly for everyone.

These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). To the greatest extent feasible, Insomnia Cookies, LLC has elected to conform to Level AA of these guidelines.

Related Links
Web Accessibility Initiative (WAI)
Design guidelines for electronic and information technology


Feedback

Dedicated web accessibility experts are available to assist site visitors with any issues accessing content and the various services and functions made available across the Insomnia Cookies, LLC Website. Site visitors may choose to engage with the Help Desk to report and troubleshoot web accessibility related issues. Alternatively, site visitors may contact Insomnia Cookies, LLC by calling 877-63-COOKIE (877-632-6654) or e-mailing customerservice@insomniacookies.com.

If, because of a disability, you are unable to access content on Insomnia Cookies, LLC Website, have questions about the accessibility of content or technology used by Insomnia Cookies, LLC, and/or would like to report barriers to accessing any technology used by Insomnia Cookies, LLC, including this website, please submit your feedback, or contact us at the above telephone number and e-mail address.


Third-Party Sites

Throughout this Website, we make use of different third-party websites such as Instagram, YouTube, Twitter, and Facebook to spread news and information about Insomnia Cookies, LLC products and services. These sites, which are not controlled by Insomnia Cookies, LLC, may present challenges for individuals with disabilities that we are not able to control or remedy.

As made publicly available, here are the Accessibility Policies provided from these third-party sites:

Facebook Accessibility Policy
YouTube Accessibility Policy